Debtor Bill of Rights

A framework for improved standards of treatment and respect for Debtors in Canada

You have the right to be treated professionally, courteously and fairly.
You have the right to expect ethical, trustworthy and transparent consumer credit, collection and insolvency industry practices.
You have the right to choose your own qualified representative to act on your behalf and be acknowledged as your authorized advocate.
You have the right to be free from any industry harassment, humiliation, false claims or other disrespectful behaviour.
You have the right to know when your debt has been sold or transferred to a party beyond the originating credit grantor by way of your receiving a detailed notice in writing, no later than 7 days following the sale or transfer of your debt.
You have the right to be released from any implied debt obligation where a creditor or their agent cannot provide you with sufficient evidence of your contractual relationship concerning debt.
You have the right to unconditionally own your credit bureau data, report and credit score with unlimited anytime, anyhow and anywhere access to this information directly from the source credit bureaus Equifax and Trans Union, at no cost to you.
You have the right to have correct information reflected on your credit bureau report, data and credit score with the credit bureau having the sole responsibility of resolving any inaccuracies, including misrepresentation and fraudulent activity, within 14 days of them becoming aware of these issues.
You have the right to financial compensation by way of royalty payments whenever and however your own data, credit report and credit score is used for a purpose that is not directly associated with any credit that you have requested or any debt that you have acquired.
You have the right to refuse, without any negative consequences, the use of your credit report, data or credit score for matters concerning the necessities of life. This includes employment opportunities, housing applications, security deposits and any other use that does not specifically pertain to you acquiring credit or managing your debt.

Debtor Bill of Rights

A framework for improved standards of treatment and respect for Debtors in Canada

You have the right to be treated professionally, courteously and fairly.

You have the right to expect ethical, trustworthy and transparent consumer credit, collection and insolvency industry practices.

You have the right to choose your own qualified representative to act on your behalf and be acknowledged as your authorized advocate.

You have the right to be free from any industry harassment, humiliation, false claims or other disrespectful behaviour.

You have the right to know when your debt has been sold or transferred to a party beyond the originating credit grantor by way of your receiving a detailed notice in writing, no later than 7 days following the sale or transfer of your debt.

You have the right to be released from any implied debt obligation where a creditor or their agent cannot provide you with sufficient evidence of your contractual relationship concerning debt.

You have the right to unconditionally own your credit bureau data, report and credit score with unlimited anytime, anyhow and anywhere access to this information directly from the source credit bureaus Equifax and Trans Union, at no cost to you.

You have the right to financial compensation by way of royalty payments whenever and however your own data, credit report and credit score is used for a purpose that is not directly associated with any credit that you have requested or any debt that you have acquired.